MEASURING OUR VISITORS
We measure visitors to our website using tools such as Google Analytics. These tools record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Expert Mortgage Solutions take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
A cookie is a small file which is placed on your hard drive when you visit our websites (directly or via our applications). We use information from cookies for purposes which may include:
You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in.
You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.
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Your privacy is important to us.
This Policy tells you what Expert Mortgage Solutions does with the information you provide and how we protect your privacy. It also explains your rights under the General Data Protection Regulations.
Collecting Information And Protecting Your Privacy
Expert Mortgage Solutions is committed to protecting your privacy. As we would like you to be a lifetime client, we need to earn your trust and assure you that we will keep your personal information confidential and secure and only for as long as is necessary.
We will use it with care and it will only be shared in the ways explained in this Policy, or if we are required to by Law or the Financial Conduct Authority (FCA).
Your personal information will only be held for as long as necessary and collected for the purposes of introducing you to a suitable Brokerage who can provide you with the products and services you are looking for. In addition, we will make every effort to ensure that the information you provide is recorded accurately and that it is only passed to companies who comply with the General Data Protection Regulations (GDPR). If it is required to send your information abroad, we will only do so to countries within the European Union (EU) or to a third country that the EU has determined provides an adequate level of protection and where you are able to exercise your rights to access your personal information under the GDPR.
Controlling And Using Your Personal InformationA Data Controller is someone who determines the purposes for and the manner in which your personal data should be processed.
We use your information in a variety of ways:
To prevent fraud and money laundering we may pass your details to other companies, public bodies including the police or to an insurer’s database. Insurance companies can search databases for any relevant information that exists about you.
We therefore process your data because it is necessary for:
None of the information gathered about you will be used in automatic decision making.
Your Data Protection Rights
You have certain rights under the GDPR.
These include the right to:
As the processing of your personal information is necessary for a legal obligation placed upon us by the FCA and may be required for the establishment, exercise or defence of legal claims, we will not be able to permanently delete your personal information until the end of the period we have deemed necessary.
IF YOU CONTACT US
When you contact us we will record specific personal information about you, such as your name and email address. We may also collect and store information about your use of our website to help improve our website in the future.
UPDATES TO THIS POLICY